Refund policy

  • If you are not satisfied with your items, you may return them within 14 days from delivery date.
  • Customers are responsible for return shipping costs.
  • Once we receive your order, we will inspect the items to ensure they are unused and undamaged. If approved, store credit will be issued. Please note: shipping fees are non-refundable and excluded from store credit.
  • All store credits are issued in CAD (Canadian Dollar).
  • For hygiene reasons, accessories, bodysuits, lingerie, and swimwear are not eligible for return.
  • Items marked a FINAL SALE cannot be returned unless faulty.
CONDITION OF RETURN

Please take care when trying on any products.

All items must be returned: 

  • Unworn and unwashed.
  • With all original tags still attached.
  • In all correct and original packaging.
  • No smell of perfume, deodorant or washing powder.
To submit your return, please CLICK HERE
OUR GUARANTEE
  • If the product you receive is not as described, defective, or damaged, please contact us with your order number and a video of the issue.
  • We will provide a prepaid shipping label for you to return the item.
  • Once we receive and approve the return, a full refund will be issued to your original payment method.

Email: deesseblanchefashion@gmail.com