Refund policy
- If you are not satisfied with your items, you may return them within 14 days from delivery date.
- Customers are responsible for return shipping costs.
- Once we receive your order, we will inspect the items to ensure they are unused and undamaged. If approved, store credit will be issued. Please note: shipping fees are non-refundable and excluded from store credit.
- All store credits are issued in CAD (Canadian Dollar).
- For hygiene reasons, accessories, bodysuits, lingerie, and swimwear are not eligible for return.
- Items marked a FINAL SALE cannot be returned unless faulty.
CONDITION OF RETURN
Please take care when trying on any products.
All items must be returned:
- Unworn and unwashed.
- With all original tags still attached.
- In all correct and original packaging.
- No smell of perfume, deodorant or washing powder.
To submit your return, please CLICK HERE
OUR GUARANTEE
- If the product you receive is not as described, defective, or damaged, please contact us with your order number and a video of the issue.
- We will provide a prepaid shipping label for you to return the item.
- Once we receive and approve the return, a full refund will be issued to your original payment method.
Email: deesseblanchefashion@gmail.com